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Anti-Fraud Statement

Hello dear customer

CotinDoll will not ask you for relevant financial account and credit card information through text messages or phone calls in any name or reason.

If you receive relevant phone calls or text messages, please be vigilant, and do not trust the instructions of unknown calls. If you have any doubts, please contact CotinDoll at the first time or call the Police Department for confirmation.

When you receive an unknown call, please be vigilant, and beware of the method of the other party tampering with the phone number or pretending to be a specific company, bank, or judicial agency . Please do not click on unknown links, social media friend invitations or text messages you do not know.

Common fraudulent tactics such as "repeated ordering" and "wrongly setting up installment payment" to win the trust of consumers, and then require online banking or ATM operation procedures. If it is related to bank accounts, please call the bank directly. If the content of the call requires you to operate relevant accounts and provide information, please refuse directly to reduce the risk of fraud.

Please also change your password regularly, strengthen the password strength (use a mixture of uppercase and lowercase English and numbers), and do not enter account passwords on public computers to improve information security.

CotinDoll customer service email: